Privacy Policy – F5 AI Solutions
Privacy Policy
Effective Date: September 1, 2025
F5 AI Solutions (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website, use our platform, or engage with our services.
Information We Collect
Contact Information: Name, phone number, email address, and company details provided during sign-up or communication.
Usage Data: Interactions with our platform (e.g., call/SMS/chat logs, appointments).
Technical Data: IP address, browser type, and cookies for analytics and security.
Payment Information: Processed securely by third-party providers (e.g., Stripe); we do not store payment card data.
How We Use Your Information
To provide and improve our AI voice and automation services.
To communicate with you (e.g., support, service updates, marketing).
To comply with legal obligations and enforce our Terms.
For analytics to enhance user experience and platform performance.
How We Share Information
We do not sell personal data. We may share data:
With service providers and business partners (e.g., telephony, CRM integrations) who assist in service delivery.
As required by law or to protect rights, property, or safety.
In case of a merger or acquisition, as part of business transfers.
Cookies & Tracking
We use cookies and similar technologies to personalize your experience and analyze traffic. You can adjust cookie settings via your browser.
Your Rights
Depending on your location, you may have rights to access, update, or delete your data. Contact us to exercise these rights.
Data Security
We implement appropriate safeguards (encryption, access controls) to protect your data. However, no method is 100% secure.
Children’s Privacy
Our services are not intended for individuals under 18; we do not knowingly collect their information.
Third-Party Links
Our platform may contain links to third-party sites; we are not responsible for their privacy practices.
Contact Us
If you have questions about this policy, contact:
F5 AI Solutions – Privacy Officer
Email: info@F5 AI Solutions